Errors and messages
What a message means, what usually causes it and how to fix it.
- Messages when signing in"Invalid or expired code", "Sign-in failed", no code arrived: what is behind it and how you get back in.
- Messages for workspace and setup"The workspace could not be created", "Renaming failed", "Granting the authority failed" and other messages of the assistant – cause and fix.
- Messages in channels and for entries"Sending failed", "Capturing failed", "The history could not be loaded", "Today could not be loaded" – what the messages in the chat mean.
- Messages for agents and connection"Creating the agent failed", "Creating the token failed", "Revoking failed", Claude Code does not connect – cause and fix.
- Messages for services and at the relay"The services could not be loaded", "The resources could not be fetched", "Personal services are blocked here", access denied at the relay – cause and fix.
- Messages for billing and cancellation"No payment method on file", "Checkout could not be started", "The cancellation could not be carried out", code when cancelling without signing in – cause and fix.
Not found? See the frequently asked questions